At Oak and Ivy Fashion, we want to make your shopping experience as simple, secure, and enjoyable as possible. That’s why we offer a range of reliable payment methods, so you can pay in the way that suits you best.
Whether you are looking for a stylish outdoor light for your garden, terrace, balcony, driveway, or entrance, we ensure that the checkout process is clear, secure, and user-friendly.
Safe and Easy Payments
All payments on our website are processed through secure payment environments. During checkout, your payment details are handled with care via trusted payment providers and encrypted connections.
Oak and Ivy Fashion does not normally store full payment card details, such as complete card numbers or security codes. These details are processed directly by the relevant payment provider or payment method.
Available Payment Methods
On our website, you can pay using the payment methods shown during checkout. These may include:
American Express
Apple Pay
Google Pay
Klarna
Maestro
Mastercard
PayPal
Shop Pay
UnionPay
Visa
The available payment methods may vary depending on your device, browser, location, payment provider, and checkout settings.
Paying by Card
You can safely pay for your order using supported payment cards such as Visa, Mastercard, Maestro, and American Express. During checkout, you enter your payment details in a secure environment.
Once the payment has been successfully confirmed, we can process your order. If the payment fails or is declined, your order may not be completed.
Digital Wallets
For extra convenience, when available, you can use digital payment methods such as Apple Pay, Google Pay, and Shop Pay. These payment methods allow you to check out faster, especially when your details are already securely stored on your device or account.
Digital wallets help make checkout easier while keeping your payment details protected through the security of the chosen payment method.
Klarna
When Klarna is available at checkout, you may be able to use the payment options offered by Klarna. The exact terms, availability, and approval are determined by Klarna.
If you choose Klarna, additional terms and conditions from Klarna may apply. We recommend carefully reading these terms before completing your payment.
PayPal
When PayPal is available, you can pay for your order using your PayPal account or the options offered by PayPal during checkout. PayPal processes payments in a secure environment.
After successful payment, we receive confirmation so we can continue processing your order.
Currency
All prices at Oak and Ivy Fashion are displayed in euros (€), unless stated otherwise. As we exclusively deliver within the Netherlands, our prices and payment experience are tailored to customers in the Netherlands.
Any fees charged by your bank, card issuer, or payment provider are outside our control. Therefore, always check the terms of your chosen payment method if you are unsure.
Payment Confirmation
After placing your order, you will normally receive a confirmation email. This confirmation includes an overview of your order and confirms that we have received it.
Didn’t receive a confirmation? Please first check your spam or junk folder. If you still cannot find it, please contact us at info@oakandivyfashion.com
Failed or Declined Payments
If your payment fails, is declined, or is not completed, your order may not be processed. In that case, please check whether your payment details are correct and whether your payment method has sufficient funds or authorization.
You may also try using a different payment method. If the issue persists, please contact your bank, card issuer, or payment provider for further assistance.
Refunds
When a refund is approved in accordance with our return and refund policy, we process the refund using the original payment method. After approval, refunds are processed within 10 days.
Please note that your bank, card issuer, or payment provider may require additional processing time before the amount appears in your account.
Safety and Trust
We understand that secure payment is important. That is why we strive to offer customers a clear, reliable, and safe payment experience.
At Oak and Ivy Fashion, you can shop with confidence for outdoor lighting that brings more atmosphere, style, and character to your outdoor space. From choosing your favorite light to completing your payment, we want every step to feel smooth and transparent.
Company Details
Trade name: Oak and Ivy Fashion
Company name: Digital Sales Enterprise HVDS
VAT number: NL005300628B88
Chamber of Commerce (KvK) number: 97970581
Business address: Oude Broekdijk 9a, 4041 AR Kesteren, Gelderland, Netherlands
Email address: info@oakandivyfashion.com
Phone number:
Need Help With Payment?
Do you have questions about a payment, a failed transaction, a refund, or a payment method? Feel free to contact us. Our team is happy to assist you in a friendly and clear way.
You can reach us at info@oakandivyfashion.com. We do our best to help you as quickly as possible so you can complete your order at Oak and Ivy Fashion with peace of mind.